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Title

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Food Runner

Description

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We are looking for a dedicated and energetic Food Runner to join our restaurant team. As a Food Runner, you will play a vital role in ensuring that our guests receive their meals promptly and accurately. You will work closely with the kitchen and waitstaff to maintain a smooth flow of service and uphold the high standards of our dining experience. The ideal candidate is someone who thrives in a fast-paced environment, has excellent communication skills, and is passionate about providing exceptional customer service. You must be able to multitask, stay organized under pressure, and work well as part of a team. This position is perfect for individuals looking to gain experience in the food and beverage industry and grow within a dynamic hospitality environment. Your primary responsibility will be to deliver food orders from the kitchen to the guests’ tables in a timely and professional manner. You will also assist with clearing tables, refilling water glasses, and responding to guest requests as needed. Attention to detail is crucial, as you will need to ensure that each dish is delivered to the correct table and matches the order specifications. In addition to delivering food, you will be expected to communicate effectively with both the kitchen and front-of-house staff to ensure that service runs smoothly. You will also be responsible for maintaining cleanliness in the dining area and adhering to all health and safety regulations. This role requires physical stamina, as you will be on your feet for extended periods and may need to carry multiple plates at once. A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. If you are passionate about hospitality and enjoy working in a team-oriented environment, we encourage you to apply for the Food Runner position and become a valued member of our service team.

Responsibilities

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  • Deliver food orders from the kitchen to guests quickly and accurately
  • Ensure all dishes match order specifications before delivery
  • Assist servers with clearing and resetting tables
  • Refill water glasses and respond to guest requests
  • Communicate effectively with kitchen and waitstaff
  • Maintain cleanliness and organization in the dining area
  • Follow all health and safety regulations
  • Assist with restocking supplies as needed
  • Support overall dining room operations
  • Handle guest concerns or relay them to appropriate staff

Requirements

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  • High school diploma or equivalent preferred
  • Previous restaurant or hospitality experience is a plus
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Excellent organizational and multitasking abilities
  • Physical stamina to stand and walk for long periods
  • Ability to carry multiple plates and trays
  • Positive attitude and team-oriented mindset
  • Flexibility to work evenings, weekends, and holidays
  • Basic knowledge of food safety practices

Potential interview questions

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  • Do you have any previous experience in a restaurant setting?
  • Are you comfortable working in a fast-paced environment?
  • Can you work evenings, weekends, and holidays?
  • How do you handle stressful situations or high-pressure service times?
  • Are you able to carry multiple plates or trays at once?
  • What does excellent customer service mean to you?
  • How do you ensure accuracy when delivering food orders?
  • Are you familiar with basic food safety and hygiene practices?
  • Can you describe a time you worked as part of a team?
  • Why are you interested in this Food Runner position?